Annual Meetings – Where the Board Reports to the Owners

All board-led organizations are required to have an annual meeting for the purpose of communication between the owners and the board. Quality communication is two-way, with the owners providing input and the board reporting back to the owners. By planning a quality annual meeting boards can exercise the discipline of respecting the owners.
It [...]

Emotional Intelligence

This summer I have been picking the brains of leaders of diverse board-led organizations. I am gathering their insights regarding the characteristics or behaviors of effective leaders, whether they are board members or managers. The most frequently mentioned factor has been emotional intelligence; in fact I think I have heard more people bring [...]

Passion Is Essential

There was a common thread to many of my business conversations this week – the necessity of leaders having passion for their organization. A sole proprietor shared that he has to reignite his passion for his business before he can lead it into its next growth phase. CEOs expressed concern that some of [...]

Leaders Consulting with Followers

Last week I facilitated a strategic planning session for the children’s ministry at our church. This event was a great illustration of the benefits of leaders engaging a larger group of interested people when significant decisions need to be made.
Although we have consistently offered Sunday morning children’s programs since the church was founded in [...]

Government Communication with Community Members

An elected member of city council is accountable to the citizens residing in the community. This accountability includes listening to, serving, and communicating with those residents. The city administrator’s job, whether she is elected by the public or hired by the council, has the responsibility to provide services to the same residents. [...]